Glossary

Term 4 churn

The students who finish Term 4 and don't come back in Term 1.

The share of enrolled students lost across the summer break. Exams finish, holidays start, and a portion of families don't re-enrol. The cause is usually not the teaching. Nothing happened between sessions and the parent couldn't see progress, so the decision defaulted to no.

Most centres don't track it. Working it out is the first step, and the calculator on this site does the arithmetic.

Retention cost calculator

Related terms

Parent report
A fortnightly one-page report to each parent, with the centre's logo, from the centre's address.
Re-enrolment
The Term 4 decision, made by a parent who has either seen progress or hasn't.

Next term

Re-enrolment

Next step

See it before you decide.

Twenty minutes on Zoom with our team. The platform from the student's side and the tutor's side, and where your material would sit in it.

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